Stories from Night Shift: Entitlement of the Karens

Most people know that if you work a customer service job, you will inevitably run into a Karen. It is impossible not to. I had yet to realize how common it would be to find myself battling a wild, angry Karen at 2,3, or even 4 in the morning. It is an alarming amount ofContinue reading “Stories from Night Shift: Entitlement of the Karens”